Whether you have a question, want to say hello, or just want to follow along on the journey — we'd love to hear from you. Here's how to find us.
We're a small, passionate team — and we genuinely read every message.
General Inquiries, Partnerships & Press 📧 hello@waterbow.us
This is the best address for questions about WaterBow, media requests, collaboration ideas, or just to share your story with us.
Technical Support & Order Help 📧 support@waterbow.us
If something's not quite right with your order, your WaterBow, or your account — this is the fastest way to get help. We aim to respond within one business day.
Phone & Video Calls
We're always happy to schedule a phone or video call if email isn't quite enough. Just reach out via email and we'll set something up — we love putting a face to a name.
Our first 100 founding members also receive direct video call access for a personal onboarding session and a follow-up check-in call with the WaterBow team — plus a direct line to the US-based founders, Daniel and Tessa. It's our way of making sure you feel confident and supported from day one. Learn more about what founding members receive - LINK (a15)
We share movement tips, behind-the-scenes moments, user stories, and the occasional dose of inspiration across our social channels.
YouTube — @waterbow_usa
LinkedIn — @waterbow-usa
Follow wherever feels right — we'd love to have you along for the ride.
Want to connect with our founder directly? You can find Daniel on LinkedIn.
There are a few ways to enjoy WaterBow content, depending on where you are in your journey.
Our YouTube Channel
Our public YouTube channel features official WaterBow content — an introduction to the concept, movement previews, and more. This is a great starting point for anyone curious about what WaterBow looks and feels like in action. Find us at youtube.com/@waterbow_usa.
Exclusive Member Content
When you purchase a WaterBow, you'll receive a QR code card in the box. Scan it and you'll be taken directly to your guided 4-week starter journey — a complete program designed to help you build confidence, find your rhythm, and start experiencing the benefits of water-based movement from your very first session.
As a WaterBow member, you'll also receive additional content links via email and direct messages, giving you access to a much deeper library of sessions, tips, and guided programs beyond what's available publicly.
The WaterBow Platform (Coming April 2026)
We're building a dedicated interactive platform with both free and paid subscription tiers, available on iOS and Android. Once it launches, this will become your home for all things WaterBow — guided journeys, on-demand sessions, progress tracking, and more.
For a full overview of what's available now and what's on the way, check out our video guide - LINK (A10)
Yes! Our founding members have access to a private Facebook community — a warm, supportive space where members share their experiences, stay motivated, and connect with the WaterBow team directly.
Inside the community you'll find positive mindset content, knowledge nuggets about movement and wellbeing, tips from fellow WaterBow users, and a chance to stay connected with the team behind the product.
It's not about perfection or performance — it's about showing up, moving together, and supporting each other along the way.
Interested in joining? Learn more about the Founding Member Program - LINK (a15)
Absolutely. We work with fitness studios, physiotherapy practices, wellness centers, and other professional spaces interested in bringing WaterBow to their clients.
Learn more about partnership opportunities - LINK (a20)
Or reach out directly at 📧 hello@waterbow.us — we'd love to start the conversation.
You can reach us by email — and from there, we're happy to jump on a call anytime. Follow us on social media, explore our YouTube channel, and if you're a WaterBow owner, don't forget to scan your QR code to unlock your guided starter journey. We're a small team that cares deeply about every person who picks up a WaterBow — and we'd love to connect.
🌐 Learn more at waterbow.us